Making Tax Digital Support Project – In Partnership with HMRC
Making Tax Digital is part of the government’s plan to make tax administration more effective, efficient, and easier for taxpayers. However, we understand that moving to digital systems can feel challenging—especially for those with limited digital skills or access.
Through this project, we provide free, confidential, and impartial support to help people:
Understand Making Tax Digital requirements
Set up and use compatible digital software
Build confidence in managing tax affairs online
Overcome digital barriers and access the tools they need
Our trained advisers offer tailored guidance, ensuring that no one is left behind as tax systems become increasingly digital.
If you or your business need help with Making Tax Digital, Citizens Advice East Lancashire is here to support you every step of the way.
Need help with an HMRC query?
Our face-to-face HMRC support drop-in takes place every Wednesday, 10:30am–1:30pm in Burnley.
📍 Ellie Centre, Burnley Campus
Barden Lane, Burnley, BB10 1JD
No appointment needed — just drop in!
We can help with HMRC queries including Tax, Child Benefits, National Insurance, Pension, Self-Assessment, Child Trust Fund and the HMRC app.
Can't make it in person? You can also contact us:
📞 07511 372624
📧 shahid.mayet@cael.org.uk
Tax Facts: free resources for teachers and parents
Did you know there are free resources to help children and young people understand tax and how it works?
🎥 In this video, we take a quick look at “Tax Facts” and the resources available for teachers and parents.
🔗 Find out more and access the free resources: https://www.gov.uk/government/publications/tax-facts-for-children-and-young-people/tax-facts-resources-for-teachers-and-parents
👉🏻 Know a teacher or parent who might find this useful? Share this video with them!
Tax Facts is HMRC’ free tax education programme for primary and secondary school students. It has resources to help children and young people learn about the UK tax system, from lesson plans to videos.
There’s even the option for a Tax Facts staff ambassador to come into school to support teachers with delivering a lesson.
The FREE app that every UK taxpayer should have!
Did you know about the free HMRC app? 📱👀
This is one of the apps that every UK taxpayer should have!
Check your tax code, view your National Insurance number, track refunds, make payments, and access your personal tax information—all in one place.
Have you tried it yet?